Dominica Zarzycka | Rocket Lite | Getty Images
apple It announced Thursday that its self-service repair program is now available in Europe.
The program, called Apple Diagnostics for Self Service Repair, gives consumers the ability to test products for optimal part functionality and identify parts that may need repair without the help of Apple or an independent repair provider.
First launched in the US in December 2023, the tool now supports 42 Apple products and is available in 32 European countries, including the UK, France and Germany, according to the statement. The software will now support iPhone, Mac, and Studio Display models in 33 countries and 24 languages. Apple said it also plans to expand the service to Canada in 2025.
Apple first launched its self-service program in 2022, providing customers with access to manuals, legitimate Apple parts, and tools that Apple uses to allow them to repair their own devices. The program was initiated in response to pressure from “right to repair” advocates who argue that consumers should not be limited to a select group of authorized repair shops. In February, the company expanded the program to include Mac models powered by the latest M3 chip.
The company said the self-service repair tool is part of an ongoing effort to extend the life of its products.
“While Apple is committed to providing safe and affordable repair options, designing and building long-lasting products remains the top priority,” Apple said in the announcement. “The best kind of fix for customers and the planet is one that never needs to be done.”
Customers can start an Apple Diagnostics session on a second product to check the status and performance on the device that may need repair, depending on the version. After following a series of on-screen prompts, they'll learn if their product needs repair and which parts may need replacing.
